FAQ System

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The FAQ system in phpCOIN is a two-step process ~ the actual FAQ, which is a list of topics, and the FAQ QA, which is the actual questions and answers assigned to each FAQ.


FAQ

  • A FAQ will not be visible if there are no FAQ QAs assigned to it. It tends to confuse and/or annoy people to see a list of topics but no content, so phpCOIN "hides" any FAQs that have no FAQ QAs
  • FAQs can be set to be viewable by anyone, by logged in users and admins only, or by logged-in admins only.
  • FAQs can be turned OFF, which will hide the FAQ
  • You can start a new FAQ by clicking Admin -> FAQ Edit -> Add FAQ, or by clicking the [FAQ] button in the main menu, then clicking the [Add FAQ] button at the bottom of the listing.
  • You can edit an existing FAQ by clicking Admin -> FAQ Edit and selecting the FAQ to edit from the drop-down list, or by clicking the [FAQ] button in the main menu, then clicking the [Edit FAQ] button next to the FAQ you wish to edit.

Image:Faq.jpg

  • Position: The display order of the FAQs
  • Status: ON is viewable, OFF is not displayed
  • Admin FAQ: YES means that only an admin can see the FAQ
  • User FAQ: YES means that only a logged in user or admin can see the FAQ
  • FAQ Title: The topic for the FAQ
  • FAQ Description: A brief description of what the topic is about.


FAQ QA

  • A FAQ QA can be turned OFF, which will hide the FAQ QA
  • You can start a new FAQ QA by clicking Admin -> FAQ QA Edit -> Add FAQ QA, or by clicking the [FAQ] button in the main menu, then clicking the [Add FAQ QA] button next to the FAQ that you wish to add the FAQ QA to.
  • You can edit an existing FAQ by clicking Admin -> FAQ Edit and selecting the FAQ QA to edit from the drop-down list, or by clicking the [FAQ] button in the main menu, clicking on the FAQ you wish to view, then clicking the [Edit] button next to the FAQ QA you wish to edit.

Image:Faq_qa.jpg

  • FAQ ID: Which FAQ or topic this question & answer is assigned to.
  • Position: The order to display the questions and answers in
  • Status: ON means the question is visible, OFF is not displayed
  • FAQ Question: The question that you wish to answer
  • Convert New Line To HTML Break: When checked, will convert carriage returns that you enter into characters when saving to the database. This meakes it easy for you to edit the FAQ QA without html codes, while properly displaying your new paragraphs/lines.
  • Answer: The actual answer to the question.


For phpCOIN v1.4.0 and higher, within the body of a FAQ QA phpCOIN recognizes several tags and will replace them at run-time with generated content. These tags are:

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